CBR Code of Conduct and Confidentiality
Important for CBR interpreters: protect confidential information, remain independent and follow the applicable professional and CBR requirements.
Guidance for interpreters working through Tolk2Go
Professional Conduct for CBR Interpreters
As an interpreter working on CBR assignments, you are expected to treat exam information and personal data with strict confidentiality.
You must also act independently, avoid conflicts of interest and comply with the applicable professional code, CBR house rules and sanction regulations.
Core Obligations
Treat exam information, candidate information and personal data as confidential.
Do not use information obtained through a CBR assignment for your own benefit or for the benefit of another person.
Act in accordance with the applicable Code of Conduct under the Wbtv and other professional requirements.
Remain independent and avoid links or interests involving driving schools, candidates or other parties that could affect impartiality.
Become familiar with and comply with the current CBR house rules and assignment procedures.
Understand the possible consequences of violating the applicable CBR rules, including exclusion from assignments and financial sanctions.
Confidentiality and Personal Data
During a CBR assignment, you may receive information about exams, candidates, appointments and personal circumstances. This information must be handled carefully and only used for the assignment.
- Do not discuss the exam or candidate with unauthorized people.
- Do not copy, photograph or share confidential documents unnecessarily.
- Do not use candidate information for personal or commercial purposes.
- Keep notes and documents secure during and after the assignment.
- Follow the applicable deletion and data-handling requirements.
- Report suspected data incidents or confidentiality problems promptly.
Independence and Conflicts of Interest
CBR interpreters must remain independent and impartial. Do not accept or continue an assignment if a personal or professional connection could affect, or appear to affect, your objectivity.
- Check whether you know the candidate, driving school or another party involved.
- Consider whether you have any personal, financial or professional interest in the assignment.
- Inform Tolk2Go or the appropriate CBR contact immediately if a possible conflict exists.
- Do not continue if your independence or impartiality cannot be guaranteed.
Possible Consequences of a Violation
Failure to comply with CBR rules, confidentiality requirements or applicable professional codes may result in consequences such as:
- Exclusion from future CBR assignments
- Investigation or formal review of the incident
- Reporting through the applicable complaints procedure
- Financial sanctions under the current CBR sanction regulations
- Other measures permitted by the applicable rules
Download, Sign and Submit
- Download the official CBR code-of-conduct and confidentiality document.
- Read the document carefully, including the confidentiality and independence requirements.
- Complete and sign the document.
- Send the signed document to [email protected] .
- Keep a copy of the signed document for your own records.
Before Accepting a CBR Assignment
- Confirm that you are available for the complete assignment.
- Check the exam date, time and location carefully.
- Review the cancellation and no-show conditions.
- Check that you have no conflict of interest.
- Make sure your signed documentation has been submitted.
- Contact Tolk2Go immediately if circumstances change.
Frequently Asked Questions
What information must remain confidential?
Exam information, candidate details, personal data and any other confidential information received while preparing for or performing the assignment must be protected.
Can I use information from a CBR assignment for another purpose?
No. Information received through the assignment must not be used for your own benefit or for the benefit of another person.
Can I accept an assignment involving someone I know?
You must disclose any personal or professional connection that could affect your independence or impartiality. If independence cannot be guaranteed, you should not accept or continue the assignment.
What happens if I violate the CBR rules?
Possible consequences include exclusion from CBR assignments, formal review and financial sanctions under the current CBR rules. The exact consequence depends on the applicable regulation and the circumstances.
Where can I download the document?
You can download the CBR code-of-conduct and confidentiality document here .
Where should I send the signed document?
Send the completed and signed document to [email protected] .
Where can I ask questions?
Contact the Tolk2Go team through our contact page or email [email protected] .
Use Tolk2Go on the Go
Tolk2Go is a modern online interpreter agency with a website and mobile app. Manage your interpreter activity wherever you are.
Download the Tolk2Go app from Google Play.
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This page is a practical summary for interpreters. The signed CBR document, current CBR house rules, current sanction regulations and applicable professional requirements take precedence.