Curriculum Vitae Name: Magdy Fayez Adress: Victorylaan 13, 2645 NP Delfgauw Telephone 015 - 2568449, 06 -17004096 Email : [email protected] Profile I ‘m a positive and optimistic person. I’m a social and open person, loyal and integer, who can listen to others very well. Aligning with the goals of the group or organization. Photo aug SKILLS Good spoken language skills in Dutch, English and Arabic as mother tongue. Social and personal competencies: Hightly motivated person who never gives up. Flexibility in handling change. I have a multicultural background and that enables me to have good contact with different people from different backgrounds. WORK EXPERIENCE April 2017 Logos Arabic Consultancy Advisor – Intercultural mediator – Sworn Interpreter Oktober 2011 Translator & Consultant Sonbollah Middle East strategic Centre (Chamber of Commerce 56090536). September 2009 – September 2011 ANWB organization Customer service adviser • Answering customer questions as a service disk. • providing help and advice to customers, using the organisation's products or services. • Closing deals and contracts with the members and customers. • Make the right adjustments and amendments with contracts. • Communicating good and bad news with customers. • June 2008- October 2008 ABN AMRO BANK, Netherlands A banker is responsible for establishing and maintaining positive customer relationships, planning and delivering effective sales strategies and monitoring the progress of new and existing financial products. may 2007 – March 2008 Sales manager & Controller Protrade steel and Chemicals • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase. • Determine price schedules and discount rates. • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale. April 2007 Property Consultant Regus Handle enquiries on Regus business, products and services via phone or email · Proactively assist prospective clients and refer them to appropriate parties for effective and efficient follow-up • providing help and advice to customers, using the organisation's products or services; • communicating courteously with customers by telephone, email and face to face; • investigating and solving customers' problems (these may be more complex or long-standing problems that have been passed over by customer service assistants); December 2005- August 2006 Internships during my MBA study commercial customer service Vandam Machine Amsterdam • Customer service support for the Middle East. • Some cost calculation projects. Other feasibility study for cost of sending spare parts to the Middle East. March 2004-December 2006 Parttime postman February – june 2003 DeltaLloyd, The Hague Administrative work Data Entry work, post work, and all other simpel administrative tasks. Egypt (1997-1999) Inspector and customer contact Ministry of Social Insurance, • helping people and organisations understand and meet their tax obligations and receive their entitlements; • strengthening frontier protection; • tackling those who do not comply. Egypt 1999 IWACO for water projects, Translator, Consultant Making analysis for value added and nonvalue added activity. 1987 - 1990 Sales representative EDUCATION Sworn Interpreter Institution Judicial Interpreter (July 2013) Advisor Customer ABN AMRO (juni - oktober 2008) Haagse Hogeschool Faculty of Economics and Management Master of Business Administration (2001-2004) Staatsexamen Dutch second language – program II American University Cairo English studies 1986-1988 Cairo University Bachelor of Commerce (1986-1990) HOBBIES I do translate some ceremonies and special occasions from Dutch to Arabic and form Arabic to Dutch. Member of parents committee Prins Mauritsschool, Delft Member of Tourist Friends Association (In Egypt). Translating, jogging, reading, travelling and singing . Driving license B .

I have extensive work experience both in the Netherlands and abroad. For more information, better read my resume. 1.MATRA ;Matra-South is a Dutch bilateral effort dedicated to contributing to the recent political developments in the Arabic region. Interpreter during congres Public Finance Management Training 2013 Delegation from Egypt, Jordan, Libya, Morocco and Tunisia. 2.Conference interpreting for IOM : Matra-South is a Dutch bilateral effort dedicated to contributing to the recent political developments in the Arabic region. 3. Ware Child Conference: Project can't wait to learn. 4. Rabobank presentations for the Central Bank Delegation 5.International Fair Food Organization

My mother place is Egypt, Arabic is my mother language

I have Master of Business Administration (Hague University) 2004 Bachelor of Accountancy (Cairo University) 1990 American University English Language SIGV Training as court interpreter and translator 2015