Why Book an Interpreter with Tolk2Go?
In short: Tolk2Go helps clients book professional interpreters through a transparent platform with clear procedures, professional standards, and respect for confidentiality. Our role is to support reliable bookings and clear communication between clients and interpreters.
Our Commitment to Quality and Reliability
When you book an interpreter via Tolk2Go, you use a platform designed to support professional interpreting services. We focus on clarity, discretion, and smooth coordination before, during, and after each assignment.
The 99% Service Commitment
In the vast majority of bookings, everything runs smoothly. In a small number of cases, an administrative issue may occur (for example, scheduling or communication errors).
If something unexpected happens, we ask clients to contact Tolk2Go as soon as possible and preferably within one hour of the scheduled start time. We will then review the situation and do our best to resolve any platform-related or administrative issues.
For matters directly related to the interpreting itself, contacting the interpreter directly is often the fastest and most effective solution.
Our Core Values
- Integrity: We work transparently and communicate clearly with both clients and interpreters.
- Compliance: We operate in accordance with applicable laws and professional regulations.
- Professional Standards: Interpreters on Tolk2Go work according to recognised professional and ethical standards.
- Service: We aim for long-term, reliable cooperation with clients and interpreters.
- Confidentiality: Privacy and discretion are fundamental in all interpreting assignments.
Privacy and Confidentiality
Confidentiality is essential in interpreting. Interpreters working via Tolk2Go are expected to respect professional confidentiality obligations. Sensitive conversations are handled with care and discretion.
