The first fully online interpreting agency
How Geertje became the heroine of the day
We have a customer, Geertje, who choked on her coffee on Monday morning because of a message in an email. She called us and immediately said, "I need an interpreter this morning!" And you know immediately that we need to hurry. Geertje continues: "Our regular interpreter has tested positive for Covid-19 and cannot arrange a replacement! Can you help us at lightning speed? "
I said, "Of course, no problem!" I explained to her how she can easily start an interpretation request via the website. I assured her, "We always keep an eye on all requests. For urgent requests like this, we will contact the interpreter if necessary. "That reassured Geertje quite well. I also said to her: "If you click on the green button" Send availability requests ", multiple interpreters will receive your request at once."
Within 30 seconds, Geertje created an account and sent an availability request to the sworn English interpreters. Within 10 minutes the first available interpreter reported and it was resolved. Those 10 minutes took an eternity for Geertje, but then she could continue her day in peace.
And… Geertje was the heroine of the day. She had booked an interpreter for her office and the client and the appointment did not have to be rescheduled.
Geertje now books all her interpreters through Tolk2Go.com. It's easy and fast. She doesn't have to worry if an interpreter cancels and she can arrange an interpreter 24/7 through the website in over 60 languages!
