Het eerste volledig online tolkenbureau
The benefits of brain painful brainstorming sessions
Booking an interpreter with us now goes like this: enter search settings, press the green button and you will be offered the interpreters on a silver platter. Short but sweet!
That was not the case in the beginning. At first, a customer could directly book an interpreter, but the interpreters were often not available anyway. The interpreters first had to indicate their availability in our system. In practice it turned out that interpreters also had other assignments and they could not add them to us. The impression was then given that interpreters were available while this was not always the case.
We didn't want to experience that anymore. Never again! We delved into brain-teasing brainstorming sessions to solve this problem.
We came up with an automatic link with the interpreters' agendas. That fell through because the interpreters were concerned about their privacy. Back to the drawing board.
Nevertheless, we persisted in our search for a method in which the interpreter does and does not fill in the agenda at the same time. We had to resolve this apparent contradiction. That worked!
The result is our system now. You complete your interpretation request. You press the green button. That's it! The interpreters then receive an availability request. They click on yes or no. You will receive a message from every interpreter who clicks on yes. You book the interpreter you want.
That way you can find and book an interpreter within an hour and often much faster.
Our customers say that too, for example Okan
"Great Service Arranged Fast. Thank you very much "Top Service!"
View more reviews on: reviews.io/Tolk2Go
