Tolk2Go Terms and Conditions

Last updated: 7 February 2025

1. Contractual Relationship

These Terms of Use govern your access to and use of the applications, websites, content, products, and services ("Services") provided by Tolk2Go B.V., a company registered in the Netherlands.

Please read these terms carefully before using the Services. By accessing the Services, you agree to these Terms.

2. The Services

The Services provide a platform for booking interpretation and translation services through Tolk2Go's website and mobile applications.

Licence

You are granted a limited, non-transferable license to access and use Tolk2Go's services.

Restrictions

You may not reproduce, modify, or exploit any part of the Services beyond the permitted use.

3. Your Use of the Services

User Accounts

To access the Services, you must create an account and provide accurate personal details.

User Conduct

Users must be 18+ and comply with applicable laws when using the platform.

Assignment Description

When requesting interpretation services, provide a clear and concise description of your needs.

Text Messaging

By registering, you agree to receive informational messages related to your use of the Services.

4. Payment

Service charges are final and non-refundable unless otherwise specified. Payments are processed via your selected method.

5. Disclaimers & Liability

The Services are provided "as is." Tolk2Go is not liable for third-party interpreter services.

6. Governing Law & Arbitration

These Terms are governed by Dutch law. Disputes shall be resolved through mediation or arbitration.

7. Additional Links

Tolk2Go - Your Interpreter Webshop	The Old Way
✅ Easy – Choose language, location, and time to request your interpreter.	❌ Complicated – Lots of paperwork and fixed times.
✅ Quick Booking – Save your favorite interpreter and book with one click.	❌ Inflexible – Complex rules, and you can’t choose your preferred interpreter.
✅ Wide Selection – Over 1,000 interpreters to choose from!	❌ No Choice – An interpreter is assigned to you.
✅ Transparent Profiles – View interpreters’ experience, reviews, and more.	❌ No Information – No details about the interpreter.
✅ Pick Your Interpreter – You choose who you want to work with.	❌ Random Assignment – You don’t know who you’ll get.
✅ No Hidden Fees – See all costs upfront.	❌ Hidden Fees – Hidden fees until after contract signing.
✅ 24/7 Availability – Book online anytime.	❌ Limited Hours – Only available during business hours.
✅ Last-Minute Bookings Possible	❌ No Last-Minute Options – Not available on short notice.
✅ Motivated Interpreters – Interpreters set their own rates.	❌ Low Morale – Interpreters are given fixed rates.

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